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Important changes to our opening hours

From 1st April 2019 the surgery will open from 8:00am daily. 



You can now book a limited number of GP appointments via the website. Please ask at reception for your password, for those already requesting prescriptions on-line it is the same password.


Extended Access and Appointment choices

Along with 5 of our neighbouring practices (Macklin Street Surgery, Wellside & Charnwood Medical Practice, Friargate Surgery and Derwent Medical Practice), we are working together to provide greater access and additional appointments to our patients.  Please see the Appointments tab for further details.



The Surgery will be closed for staff training in the afternoon on:

Wednesday 20th November 2019 - 13:00


Online Services



Click on the logo to:

  • Access your Summary Care Record
  • Order repeat medication
  • Book appointments with a GP
  • Cancel any booked appointment

For those patients new to online services, further details are available from the surgery. We will be happy to help you gain access to these services.

Click on the link below for a video explaining the benefits of online services

On Line Services Explained


SystmOnline allows you to book and cancel appointments and order repeat prescriptions at a time convenient to you. You can also view your Summary Care Record.

SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store. Simply click the relevant logo on the SystmOnline Login page.

Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad

New GMS contractual requirements 2015/16 require all NHS General Practices to offer and promote the following by 31st March 2016.

  • Patient online access to their detailed coded records by request

Our clinical software providers are developing appropriate systems for patients to request online access to their detailed coded records using a method that is secure and safeguards the best interests of the patient.  This should be completed by 31st March 2016.


For more information about Summary Care Record click the link on the right.

For more information about the Electronic Prescription Service click on the logo below.

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